Instructor: Carole Foster

This training will support your teamwork efforts by exploring the following: 1) working with difficult people; 2) planning for and having a difficult conversation at work; 3) understanding your conflict management style; 4) responding to an angry person.

Core Knowledge & Competencies Category: Interpersonal Communication & Relationships

Location: ECC Classroom 1

Child’s Age & Provider Level: All ages, All levels